Shipping Policy
1. Delivery Times
Orders are shipped within 2 to 5 business days after receipt of payment. The customer is informed of the approximate delivery time at the time of ordering. Delivery times may vary depending on the destination and carrier.
2. Delivery Methods
Deliveries are made by Colissimo, Chronopost, or GLS, depending on the customer's choice. The customer can choose from several delivery options, including standard or express delivery. Delivery costs are calculated based on the weight and destination of the products.
3. Order Tracking
Once the order has been shipped, the customer will receive a shipping confirmation email with a tracking number allowing them to track the delivery status on the carrier's website.
4. Delivery Delays
In the event of a delivery delay, the customer can contact customer service at the following email address: contact@missliliaa.com. We strive to resolve all delivery issues as quickly as possible. However, LEHMANN BUY HOUSE cannot be held responsible for delays caused by the carrier.
5. Delivery Issues
If your package is lost or damaged during shipping, please contact us within 48 hours of receiving your order. We will investigate with the carrier and, if necessary, arrange for a resend or refund.